In ChatNova
Go to Settings → Privacy & data → Delete account and data. Confirm after signing in again.
Clearing browser data does not delete your account.
What is deleted
Your account closes when you confirm. Deletion then finishes in the background.
- Your Nova ID sign-in and profile picture. Any backup copy of the picture is deleted after 30 days.
- Chats, memory, attachments, feedback and diagnostic traces.
- Tasks, machines, hosted Code workspaces and connected-app credentials.
- Support cases, usage analytics and contact records tied to your account.
What stays
We keep a few records without your conversation content, and some providers keep their own copies.
- A pseudonymous account id, the deletion receipt and paid-usage evidence: 10 years.
- Invitation and membership records: 180 days. Terms and consent records: 6 years.
- Your member number stays used and never goes to anyone else.
- Nova ID's internal history of your account (name, @handle, email, member number): no stated window. It can't be used to sign in.
- Modal, Neon and Vercel copies and logs: up to 30 days. Cloudflare backups: no stated window.
- Exa keeps search queries. ElevenLabs keeps generated speech history.
- Xiaomi states no retention period; its search sends the query and IP address to Google.
- OpenRouter deletes requests after generation but may keep content flagged by child-safety screening.